RETURN / EXCHANGE – Terms and Conditions:

• Write to us on raneshcorp@gmail.com. Our customer support team will get back to you.
• Customer can exchange or return the order within 3 days from the date of delivery.
• Returns/replacements are only allowed for the products of Clothing category.
• If the correct size has been delivered and you want to exchange the product for a different size, you`ll be charged ₹100 for the same.
• We reserve the right not to accept return of products which
  (i) we believe are being returned after use, washed or soiled or
  (ii) are damaged (except where the return is on account of damaged goods having been delivered to you).
• We will not arrange the reverse pickup of products, unless confirmed by the Customer Experience Team. If you have received a defective product, send us images at raneshcorp@gmail.com and we will get back to you, once confirmed by the Customer Experience Team.
• Once confirmed by our customer experience team, we will arrange the reverse pickup of Product(s) within 7 days of receiving the request.
• Please ensure while returning the product the packaging is intact the way it was delivered.
• As we do not have our own delivery service we rely on delivery partners like Blue Dart, Delhivery, DTDC, etc. In case of an exchange; the delivery partner charges us for reverse pickup from the customer location and then additional delivery charges for delivering new product again to the customer location
• If an order placed during a sale is returned to us, only the amount paid by you will be refunded, not the current product price.
• In case of a return on an order, the amount will be refunded to your bank account and will reflect within 7 – 10 business days.
• Process:
  You can contact us on raneshcorp@gmail.com. Our customer support Team will get back to you and may ask you for some information.
• If you want to return the product, you`ll receive the amount back in your bank account, however you would be charged ₹100 as we have to pay the courier companies two-way shipping.

EXCHANGE/RETURN/REFUND POLICY:

We grant you a period of 3 days from the day the order was delivered by the delivery executive.
In case you return the goods within the contractual term of the right of withdrawal, you will only be reimbursed with the amount paid for said products. Delivery charges will not be reimbursed after the goods returned. The amount will be credited back into customer’s bank account and will reflect within 7 – 10 business days.

(* This T&C is with/above our main T&C page. We reserve the right to change our T&C at any given time.)